Miranda Blake
Industrie-Nachrichten • 2 min lesen

Fahrer sind unzufrieden mit Raststätten: Wo liegt das Problem?

Erstellt: 11.11.2024

Aktualisiert: 10.07.2025

Eine [aktuelle Umfrage] (https://d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2024/11/04184443/Lorry-Driver-Facilities-Survey.pdf) der unabhängigen Überwachungsorganisation Transport Focus ergab, dass fast die Hälfte der Lkw-Fahrer mit der Anzahl und der Qualität der Lkw-Rastplätze in England unzufrieden ist. Letztere hat sich ihrer Meinung nach im letzten Jahr sogar verschlechtert.

Hier bei SNAP verfügen wir über ein Netz von Lkw-Parkplätzen, die hervorragende Dienstleistungen anbieten (in Kürze werden wir sogar unsere eigenen Auszeichnungen für die besten Lkw-Haltestellen vergeben). Wenn es also viele gute Raststätten gibt, stellt sich die Frage: Warum sind die Fahrer so unglücklich?

Ein tieferer Blick auf das Problem

Werfen wir zunächst einen Blick darauf, womit sie nicht zufrieden sind. Die Fahrer sagen, dass sie sich nicht an jeder Haltestelle willkommen und sicher fühlen. Darüber hinaus können sie sich nicht richtig ausruhen oder eine gute Mahlzeit genießen. Einige der Rückmeldungen bezogen sich darauf, dass es nicht immer [gesundes Essen] (https://snapacc.com/newsroom/how-to-be-a-healthy-truck-driver/) oder saubere Duschen und Toiletten gibt. Eine Fahrerin merkte auch an, dass es in der Damentoilette keine Dusche gibt - sie hatte also keine andere Wahl, als sich in der Herrentoilette zu waschen.

Es ist jedoch wichtig, darauf hinzuweisen, dass die Statistiken von denjenigen stammen, die sich dafür entschieden haben, ihre Pausen an diesen Raststätten zu machen, so dass wahrscheinlich ein gewisses Maß an Erfüllung gegeben ist. Außerdem wurden die Fahrer nur auf einem Drittel aller Raststätten, Autobahnraststätten und A-Straßen in England nach ihren Erfahrungen gefragt. Außerdem erreichten viele Raststätten eine Zufriedenheitsquote von mindestens 95 %, die Gesamtzufriedenheit lag bei 86 %.

Vielleicht ist das Problem also gar nicht so groß, wie es scheint. Dennoch kann die Branche es nicht ignorieren - vor allem, wenn man bedenkt, was wir herausgefunden haben.

Was die SNAP-Forschung herausgefunden hat

Wir fanden heraus, dass 70 % der Fahrer Raststätten gegenüber Tankstellen oder Lkw-Haltestellen den Vorzug geben, wobei ein Hauptgrund die unzureichende Sicherheit ist. Sie haben zum Beispiel schon einmal erlebt, dass ihre Vorhänge durchgeschnitten wurden. Es ist jedoch erwähnenswert, dass die Polizei von Cambridgeshire im Jahr 2023 berichtete, dass 46 % der Ladungsdiebstähle auf Straßen oder Rastplätzen stattfanden (https://www.rsainsurance.co.uk/news/insurance/tackling-cargo-crime-in-2024/#:~:text=The%20majority%20only%20offer%20a,these%20happened%20in%20lay%2Dbys.), verglichen mit 27 % an Tankstellen - was darauf hindeutet, dass die Fahrer ihre Sorgen vielleicht an der falschen Stelle ansetzen.

Auf unseren Seiten in den sozialen Medien gaben mehr als die Hälfte der Lkw-Fahrer an, dass sie die Rastplätze im Vereinigten Königreich im Vergleich zu denen in Europa für nicht sicher halten. Und 70 % der Plätze, die ein höheres Schutzniveau aufweisen, waren am frühen Abend bereits voll.

Obwohl dies bedeutet, dass die Nachfrage nicht befriedigt werden kann, verfügen viele unserer Standorte über eine hervorragende Sicherheit. Diejenigen, bei denen das nicht der Fall ist, sollten sich überlegen, wie sie dies verbessern können.

CCTV auf einem LKW-Parkplatz

Höchste Sicherheit für Lkw-Parkplätze

Wir bieten eine Vielzahl von Dienstleistungen an, um das Erlebnis rundum zu verbessern - einschließlich unserer branchenführenden Sicherheitspakete über SNAP Access & Security. Von ANPR-Kameras und Schranken bis hin zu CCTV gewährleisten wir den besten Schutz für Lkw-Haltestellen und damit für die Fahrer und die gesamte Ladung der Flotten.

Sie können mehr über SNAP Access & Security erfahren oder unsere anderen Dienstleistungen (wie Parken und Waschen) hier entdecken.

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